Pay by Phone app available for select parking meters on campus!
The UNI Department of Public Safety has teamed with Parkmobile (parkmobile.io) to provide a mobile payment solution as a payment option for some of the parking meters on campus.
At select meters and the Multimodal Parking Transportation Center (MMTC Parking Deck) students, faculty, staff and visitors can now pay for parking with their smartphones using Parkmobile’s mobile applications for iPhone, Android, Windows, and Blackberry phones or by calling a toll free number.
Parkmobile’s mobile payment system is very simple and easy to use. Customers need only to register by downloading the mobile app in their phone’s app store or online at parkmobile.io. Parkmobile offers customers the ability to select either Parkmobile Wallet as their payment method to receive a reduced transaction fee of $.15 per transaction or traditional credit/debit card or PayPal method with a transaction fee of $0.35 per transaction. The current $.80/hour still applies for the amount of time purchased.
If you do not wish to use this option, continue using coins. Pay-by-phone is not mandatory. It is another payment option.
Once registered, use the mobile app, internet, or a toll-free number to pay for parking. After setting up their account, customers can immediately start using the system with their registered mobile phone. Mobile app users may also choose to receive alerts and reminders 15 minutes prior to expiration of their parking session.
Please keep in mind you cannot reserve parking. Do not pay for a space before you get there.
For more information please visit parkmobile.io, or on Twitter @Parkmobile.
Where can you pay for parking using Parkmobile
You can use any meter displaying the green Pay by App Parking sticker. Currently these are:
- Latham Field 2-hr Meters (next to Schindler on the north side and the Communications Arts Center on the south)
- Baker Lot 2-hr Meters (next to Rod Library and Wright Hall)
- Wisconsin Street 2-hr Meters
- Latham Hall 2-hr Meters
- Wellness and Recreation Center 2-hr Meters. THIS DOES NOT INCLUDE THE STALLS MARKED FOR CLINIC USE ONLY MONDAY THRU FRIDAY 7 AM TO 6PM!
- Clinic parking stalls in the WRC Lot after 6pm.
In addition the pay by app is available in any numbered stall in the Multimodal Parking Transportation Center (MMTC Parking Deck) located on the corner of Campus and 23rd Street across from Bartlett Hall.
This option is not available at the Performing Arts Center, nor any 30 minute and 1 hour meter areas. If there is no green Parkmobile sticker with zone & space # or poster with a zone # this option is not available.
Students, faculty or staff cannot use the meters in the Performing Arts Center (PAC) by at any time. (Parking Manual 2017-2018 General Procedures 1). This rule has been in effect for many years.
Each zone/meter has max time restrictions. The minimum you can pay for is 30 minutes. You can set up your account (see below) to have an expiration reminder sent to you. Depending on how much time you purchased and the lot, you can add more time from your phone up to the max.
Please keep in mind there will be a $.35 (thirty-five cents) fee per transaction in addition to the regular rate (currently $.80/hour). If you set up Parkmobile Wallet, the transaction fee goes to $.15 (fifteen cents) fee per transaction. This is a fee charged by Parkmobile for the convenience of using the pay-by-phone option. UNI does not get this money. If you do not wish to pay this, continue using coins. Pay-by-phone is not mandatory. It is an option.
Iowa State University (ISU) uses this same vendor.
The Parkmobile app is available on-line or via your smartphone or tablet. If you already have a Parkmobile account from a different university or municipality, you may use the same account. Just search for our zone numbers.
How to set up a Parkmobile account
Set up your Parkmobile Account in Just a Few Simple Steps
- Go to parkmobile.io, Quickly create an account or sign in using Apple ID.
- Continue with registration or explore the app & complete sign up at a later time.
- Add your vehicle info, including your license plate & state. You can add up to 5 LPN's per account.
- To complete your account choose from one of our many payment options.
*Please note that not all payment methods are accepted in all areas*
Using your Parkmobile account
NOTE: Each zone on the UNI campus has max time restrictions.
- Once registered, enter in Zone# located on stickers & signs on the meters or choose from nearby zones shown.
- Choose your parking duration (varies by location)
- Confirm your information, including Location, License Plate, time, & cost
- A ticker will show up counting down your time remaining, & in some locations you may extend your session remotely
- Easy to register and use
- Saves you time and money
- Extend your parking session on-the-go (where permitted)
- Link payment CC, Masterpass, Paypal, or Visa Checkout (where accepted)
- Save "Favorite" and recently used zones
- See suggested nearby zones
- Set customizable parking expiration reminders
- Add up to 5 license plate numbers on your account at a time
Who to contact if I you questions about your Parkmobile account
You must contact Parkmobile. The Department of Public Safety has no access to your Parkmobile account information including credit/debit card information and billing. This also includes questions concerning rejected credit/debit card. We cannot add or alter anything on your account.
If you received a citation but paid the meter using Parkmobile
Go online and appeal the citation. We will then research usage via Parkmobile as part of your appeal. If you have any other questions contact the Department of Public Safety at (319) 273-3179 or (319) 273-7093.
This is the same procedure for any person claiming to have paid the meters.
Frequently Asked Questions Related to UNI
For frequently asked questions related to Parkmobile in general, visit parkmobile.io/how-it-works
What is considered a transaction?
A “transaction” is each time you begin (start time) and end (time expires) a session in a given lot at a given meter. If you have the option to extend time before your session expires, there is no new transaction fee.
If you let their session expire and start again, you pay the transaction fee again. If you move to another meter, or come back later to the same one, you start a new transaction.
Why is a “transaction” fee charged?
The goal of pay-by-phone is cashless convenience. The transaction fee is the cost of that convenience. You can still use coins if you so choose. UNI does not receive this money. Pay-by-phone is not mandatory. It is an option.
In addition, it you already possess a current UNI permit you may use any lot appropriate for that permit. Such lots may not be convenient for you but they are there.
Can I get a refund if I didn’t use all the time I paid for or paid the wrong meter?
No. Just like the coin meters, there are no refunds for unused time or if you paid the wrong meter. The same is true for any unused money on Parkmobile Wallet.
Why can’t I “reserve” a meter stall by paying for it in advance?
All metered parking is first come first served. If you pay for a stall before you get there and someone else is there, you paid for their parking, not yours. We issue no refunds on meters for any reason.
When will other metered areas have this option?
Other meter areas will have the pay-by-phone option in the near future on a case-by-case basis. Due to the nature of the lot, not all meter areas will have this option.
Why does lot next to the Gallagher Bluedorn Performing Arts Center (GBPAC) not have this option?
Students, faculty and staff are not authorized to use that lot at any time. This regulation has been in effect for many years and the lot is posted. The GBPAC lot is the designated lot for visitors. A lack of previous citations does not permit continued use.
We are exploring options for visitors to use a pay-by-phone method in the future for this lot.